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What is Easy Video Capture?
Easy Video Capture is a tool for recording your screen activities to AVI file in real time. You can also use it to record other video format such as DVD, RM, VCD, MPEG, and so on to AVI for processing. You can use it to make slide-show training video. It supports recording audio and cursor.

Why the recorded video is blank?
This may happen because the player that is being recorded is using hardware acceleration. The solution is to disable hardware acceleration in the player before recording it. If you are using Windows Media Player, you can change it from the software's "Tools> Options> Perfromance", and set the item "Hardware Acceleration" to "None".

How to record the full screen?
Many users have asked us on how to record the full screen smoothly. I would say, to record a full screen, firstly, your computer must own a qualified hardware, otherwise, the software will crash. Recording in full screen will cost too much resources. Secondly, you must enter "Options > Video..." to set the values correctly. You may set the key frames per second to a value not larger than 5. And set the value of recording interval to not less than 100, and set the AVI play rates to 1000 / (recording interval).

For example, you may try the following values:
  • Key Frames / Sec = 2
  • Recording Interval = 200
  • AVI Play Rates = 5

    When I try to record, I get the following error box...
    "Error recording AVI file using current compressor or Use default compressor...",
    How to do?

    Please choose another codec from "options > video ..." and try it again.

    How to record into format MPEG, WMV, or RM?
    Easy Video Capture only supports recording into AVI. You may convert AVI to MPEG-1, MPEG-2, WMV, RM with this software AVI MPEG Video Converter

    Why the recorded video has no sound?
    Run the command "sndvol32.exe /r" from the command dialog "Start > Run ...". Check the correct device such as "Stereo Mixer", or "Mic" if you want to record sound from a Microphone. And please uncheck the item "Mute" and set the sound volume to a higher value. And if you could not see the Stereo Mixer or some other devices from the dialog, you may click the menu "Options > Properties" from the sound volume's control panel. Then choose the correct mixer from the drop-down list. Set the radio to "Record" and check all the items in the list box. And click the menu "Optins > Audio .." from the Easy Video Capture. Then choose the correct audio options.

    If the above still does not solve the problem, you can try turning off hardware acceleration system wide. To disable graphics hardware acceleration globally for all applications on Windows 2000, select Control Panel> Display> Properties> Settings> Advanced> Troubleshooting, on other versions of Windows select Control Panel> System> Performance tab> Graphics> Advanced settings. In both cases slide the Hardware Acceleration slider to None. If the above still does not solve the problem, please download and install Windows Media Player.

    Why the recorded video is blank when playback?
    This is caused because the player that is being recorded is using hardware acceleration. The solution is to disable hardware acceleration in the player before recording it.

    Another option is to disable hardware acceleration system wide. Because this effects all applications on the system, it may cause performance problems for some applications and others may not run at all.

    To disable graphics hardware acceleration globally for all applications on Windows 2000, select Control Panel> Display> Properties> Settings> Advanced> Troubleshooting, on other versions of Windows select Control Panel> System> Performance tab> Graphics> Advanced settings. In both cases slide the Hardware Acceleration slider to None.

    I have ordered the powerpack and get a code, how to register the Easy Video Capture with the code?
    After your order, you will receive a code, it is for AVI MPEG Video Converter only. It can not be used to register Easy Video Capture. Easy Video capture does not use a code. We will send a full version to you manually later with instructions.

    Why the audio list is empty when click the menu "Options > Audio..."?
    It is because that your sound card does not support recording, or the audio codec on your computer is not installed correctly. On this case, you can not record with audio, and the recorded video will not include sound. Please enter "Options > Record...", uncheck the item "Record Audio", click the button "OK" to save and return.

    Why after about 3 seconds a screen pops saying DskVidCap has encountered problem and needs to close.
    Please enter "Options > Record...", set the record area to a smaller size. do not choose "full screen", it would increase the file size too fast, and cost too much hardware resource like memory, and cpu. Enter "Options > Video...", set the record frame to a smaller value, for example, Key Frames/Sec "10", Recording Interval "100", AVI Play Rates "10".

    If it sill can not work well, try to change to another video codec.

    How long a video can I record?
    You may record as long as you like if your computer's hardware supports. The recording area's size and frame rates affects the speed and stability very much.

    Generally, it is easy to record for 1 hour or 2 hours, if the recording affects the computer's speed very much, you may change the video options from "Options > Video ..." and "Options > Record ...".

    Why can't I record audio with microphone?
    Firstly, make sure that you had checked the item "Record Audio" from "Options > Record ...".
    Secondly, run the command "sndvol32.exe /r" from your computer's "Start -> Run ..." . Then the recording control panel window will appear, select the "Microphone" device and set the volume to a higher value, uncheck the "Mute" options.

    Why is the audio out of sync with video?
    This may happen for some video codec, you may try to change to another codec from "Options > Video ...". And please close other applications that takes resources during recording.

    Why is the video recorded faster or slower than the original screen?
    This may happen when you enter the play back rates incorrectly. You may change the play back rates from "Options > Video ...". The play back rates should be 1000/(recording interval). Larger value or smaller value will make the play speed faster or slower.

    Why the full version still keeps the red demo string?
    If you still get the red string on the recorded AVI video, please enter the options dialog from "Tools > Record ..." and uncheck the item "Add Text On Video". Then restart the software.

    How to install Easy Video Capture?
    Find the setup package you have downloaded from the website. If it's an exe file, double click it to run it, then follow the prompts to finish the installation procedure. If it's a zip file, please unzip it with WinZip first, then click the exe file to install it.

    How to record audio?
    Check the item "Record Audio" from "Options > Record ...", and choose a list from "Options > Audio ...".

    How to record mouse cursor?
    Check the item "Record Mouse Cursor" from "Options > Record ...".

    How to record without red text added to the video?
    If you had ordered and received the full version, you can get rid of the red text when recording. Click Here to see the steps.

    How to record by windows, full screen, region, or fixed region?
    Set the appropriate one from "Options > Record ...".

    How to make it blink when recording?
    Check the item "Blink When Recording" from "Options > Record ...".

    How to hide the Easy Video Capture when recording?
    Check the item "Minimize When Recording" from "Options > Record ...".

    How to show the Easy Video Capture again when it is hidden?
    Click the camera icon in the system tray.

    How to launch Easy Video Capture?
    When Easy Video Capture is installed successfully on to your computer, there should have a shortcut created on the desktop, you may double click it to launch it. You may also run it from "Start > Programs > Easy Video Capture".

    How to uninstall the Easy Video Capture from my computer?
    For Windows 9x, Me, NT, 2000, please click "Start > Settings > Control Panel" .
    For Windows XP, please click "Start > Control Panel".
    Click the item "Add/Remove Programs", then select "Easy Video Capture" from the list and click the "Remove" button to uninstall it.

    What's the limitation of demo version?
    The demo version will add a text string "Saved by Demo Version of Easy Video Capture!" to the recorded video.

    Is technical support free?
    Yes, it is.

    Is your online order secure?
    Yes, it's 100% secure.

    What are values for registered users?
    Full version, free support, and free upgrades.

    Click here to read the frequently asked questions for Digital Video Recorder

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